Website Terms and Conditions of Use

Welcome to the Website of the company “Hippophaes Zagoriou” (hereinafter the “Company”).

Please read the following Terms and Conditions of Use carefully before visiting or using our Company Website. Any access to the material that you will find on the Company’s Website and any use thereof are subject to these Terms and Conditions of Use. If you choose to visit or use our Website, it is presumed that you have read, understood and fully comply with the Terms and Conditions of Use of this Website.

Scope of Use of the Website

We have made sure that the Company’s Website and its content are in accordance with Greek law. The law of other countries may be different. Any product offer through this Website in countries where it may be banned is considered non-existent. The Company reserves the right to limit the supply of its products to any person, geographical area or jurisdiction and / or to limit the quantities or any products it provides.


The entire content of this Website is protected by the copyright provisions and is the exclusive property of the Company or third parties. The content of this Website cannot be copied, except for non-commercial personal use, without prejudice to all rights of the Company, and therefore cannot be further copied, reproduced or redistributed otherwise. Except as expressly provided above, you cannot copy, report, download, distribute, modify, reproduce, republish or retransmit all or part of any information, text or document on this Website by any means, or to do any work based on photos, text or documents of our Website, without the explicit written consent of the Company. Nothing contained on this Website will be construed as granting any license or right in respect of any copyright or industrial right or patent or trademark or logo of the Company or any third party.


All logos appearing on the Company Website, product names, whether appearing in common letters or symbols or representations, are logos of the Company or third parties, unless otherwise specified. The use and / or falsification of these trademarks is expressly prohibited and constitutes a violation of the laws on Intellectual and Industrial Property, Trademarks, Unfair Competition, etc. We inform you that our Company intends to actively and dynamically protect all its copyrights.

Personal Data Security

Our Company respects the personal data security of the users of its Website. Please consult the Privacy Policy found on the Company Website, which explains, among other things, the purpose of using the personal data collected and sets out the rights and obligations of the users of the Website.

Non-Confidential Information

With the exception of any applicable terms and conditions set forth in the Privacy Policy, any communication or other material that you send to us via the Internet or to the Company Website by e-mail or otherwise, such as questions, comments, proposals and the like, our Company will take them and treat them as non-confidential, while it will have no obligation regarding this information. Our Company is free to use any idea, concept, know-how or technique contained in this type of communication for any purpose, including as an indication of the promotion of the products it offers through the internet.

Third Party Websites and Links

This Website may contain links or references to other websites owned by third parties, the control of which does not belong to our Company. Similarly, access to our Website can be achieved through links that you will find on third party websites, which are beyond the control of our Company. Our Company does not guarantee or give any promise for the accuracy, up-to-date or completeness of the information contained in these websites and is not responsible for any damage or loss caused by the content or information contained therein. Any reference to a third-party website through a link located on our Company Website, in no way means that our Company endorses or unreservedly recommends the content or websites of third parties.

Exclusion of Liability

The Company will make every effort, as far as possible, to include in its Website as accurate and reliable information as possible, however, it does not give any kind of guarantee nor does it make any promise regarding at any time accuracy, information or completeness of its Website. The user assumes any risk that may arise from accessing and using the Website. The Company does not give any explicit or implicit guarantee, nor does it promise the suitability of its marketing items for a specific purpose. In addition, the Company does not bear any responsibility in case of non-availability of some of the products posted on the Website. Neither the Company nor any party that participated in the creation, design or disposal of this Website, will be liable for any damage to the user, including indicative of any direct, indirect, incidental, ancillary, or other damage that may result from any access, use or inability to use this Website, or for damage caused by even the slightest negligence of any of its employees or acquired or by any error or omission in its content, unless it is proven that the omission is due to deceit of its own administration Company with the intention of causing harm to a specific user. Exclusion of liability includes causing any damage from the transmission of a virus to the user’s electronic equipment.


The user agrees to compensate, defend and keep intact the Company, its employees, its executives, its representatives, its suppliers, as well as its third parties from any loss, expense, loss and cost, including reasonable remuneration of its Legal Advisers, which will result from any violation of the Website Terms and Conditions of Use by the user.

Product Description

Our Company strives to be as accurate and detailed as possible the description of the essential features of the products available for sale through its Website. In case, for any reason, the listed description of a product does not cover you, please contact us, in order to solve any of your questions and to serve you in the best possible way. The Company reserves the right to modify the description of its products without prior notice. Any such modification will take effect upon its appearance on the Company Website.


The prices listed for all products sold on the Company’s Website are retail prices and include VAT. The final cost of each order will be calculated after adding to the retail price of each product the packaging costs (if any) and the shipping costs, the amount of which will be informed to our customers before placing their order. The price charged to the customer is the current one at the time of the order. The Company reserves the right to modify the prices of its products, however, any such modification will not affect the already shipped orders, which have been accepted by the Company. The Company provides you with the opportunity, when submitting your order, to choose the type of document you wish to be issued, retail receipt or invoice, by filling in the relevant field of the Website. The transaction will be considered completed only after sending a written electronic confirmation from the Company. It is noted that the Company may withdraw and not fulfill an order, in which case the price that may have already been collected will be refunded.

Payment methods

For the convenience and service of all those who wish to make product purchases through our Website, the Company has the following alternative payment methods:

Cash on delivery at the time of receipt of the product

By deposit in a bank account

Product Warranties

The Company accompanies the products available through its Website with the relevant manufacturer’s warranties, where such warranties exist. The Company does not offer any further guarantees (temporary or otherwise), except in cases where this is explicitly provided. In case a product shows a defect which is covered by warranty, the shipment of the product for repair to the headquarters of our Company and / or to the respective Representation (see details of returns for each product separately), and then the receipt of that said product, will be carried out at the expense of the customer. A necessary condition for accepting any return is the completion of a relevant application.

Shipping Products

The products will be sent to the address specified by each customer when submitting his order. The Company cooperates with a courier service, in order to ensure the safe and fast shipment of products. Shipping costs will be borne by the Company’s customers, who will be informed of the exact cost of each shipment before submitting their final order. Our Company makes every effort to send the products to its customers within the specified time, but in case of delay for any reason, the Company does not acknowledge the existence of any liability.

Risk of Product Damage or Destruction

Shipped products are covered by insurance for damage or loss during transport. The validity of this security ceases to exist from the moment of delivery of the product to the customer.

Product Returns / Withdrawal

To avoid your own inconvenience, we would recommend that you pay attention to the condition of the product sold and its packaging intact at the time of delivery of your order, in order to detect any obvious defects, such as incorrect shipment, broken product, defective parts, etc. Returns of products sold through our Company Website are provided in the following cases:

In case of incorrect shipment of product, which will be due to the Company or its suppliers, the customer will have the right to return the product within ten (14) days of receipt. The product must be in excellent condition, not used, the packaging must be intact and include the original contents. In this case, the return costs will be borne by the Company.

Also, the customer will have the right to withdraw unjustifiably and return the product within ten (10) days of receipt, in accordance with the provisions of the Law on Consumer Protection. The product must be in excellent condition, not used, the packaging must be intact and include the original contents. In this case, the return costs will be borne by the customer. In the above cases, the customer will be responsible for the loss or deterioration of the products until their return to the Company. Therefore, we recommend that returns be made either by registered letter from ELTA or by using courier services. It is noted that for any product return it is necessary to complete a relevant application.


The use of the Website by persons who do not have the legal capacity required by law (due to age, etc.) is prohibited.

General Terms and Conditions of Use

If any of the above Terms and Conditions of Use are deemed illegal, invalid or unenforceable, this term will be deemed not to have been written, but without affecting the enforceability and validity of the other terms. The Company may at any time modify any or all of the Terms and Conditions of Use contained herein and users will be deemed to have been notified and bound by the changes as soon as they appear on the Company Website. The Company reserves the right to modify or delete material of the Website at any time at its sole discretion.

Applicable law

These Terms and Conditions of Use as well as the use of this Website will be governed by the laws of Greece. The Courts of Athens are solely competent for any dispute related to this Website.


The headquarters of our Company is located in Fragkades, Ioannina.